Awful attitude from staff. Waits for GP appointments are ridiculously long and there is no use on trying to have a single GP as most likely theyre not going to be available EVER again, so you have to see 4 or 5 of them. And even if you manage to explain that many times the medical problems you were having, good luck trying to get a prescription or even a referral from this people. Is like if they were paid more the least pacientes they refer... oh wait. THEY DO.
Reception staff have a shocking attitude.
I waited around three weeks for my registration appointment with nurse. Unfortunately due to being on an important phone call regarding my welfare I completely forgot of the 9am appointment. I explained to the reception staff who held a bad attitude. Then I was told in other words I should be thankful im getting another appointment. Accidents happen. I asked to talk to the supervisor who was making me feel bad about missing the appointment, I now know where the reception get there stinking attitude. I explained they can keep they're registration as a patient that's not the way to go. Terrible customer service, absolutely rotten. All because im outwith catchment area I've waited for over a month for an appointment to address itch ears. I'd not recommend this practice to anyone, less you've a stinking attitude and your applying for the job of receptionist or reception supervisor. An absolute disgrace to patients.And a total mockery of the NHS.
Terrible degrading treatment by Dr Innes
Great practice, great doctors, all the staff and their services are awesome.
Rubislaw Place Medical Group is a UK Doctor based in Aberdeen, Scotland. Rubislaw Place Medical Group is located at 7 Rubislaw Terrace Ln, Aberdeen AB10 1QB, UK.
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