Barrhead booked us into a disgusting hotel in New York. When we returned I immediately contacted them to complain and found their service has been a disgrace. I have had to contact them for a response several times and now I have been passed back to the very Hotel I complained about. They never speak to you they send out letters "assuring us of their best attention at all times". We had a terrible experience in New York in that Hotel it ruined our holiday.
Stay clear of barrhead travel aberdeen they are so much hassle me and a friend went to buy some forgien currency and because I was there they wouldn't let me buy any because it was classed as a joint transaction so now they don't let you visit there store with anyone also we book a holiday to Orlando and when the payment reciept came in the post it had outstanding over two thousand pound because they added park tickets that we had told them plainly in-store we didn't want then we had a load of hassle to get this resolved .too much hassle
Absolutely disgusting the way me and our family have been treated ordered 9 universal Orlando Park tickets and handed piece of paper which states in big righting XXXTHIS IS NOT A VOUCHER XXX and having learning difficulties I was told by Lisa manager whom treated us like filth kept talking over me wont try whatsoever to resolve the problem except talk over me All the time total left us worried and distressed just before our holiday think Ill stick with Thomas Cook or best at travel from now on so so disappointed thank To unhelpful Lisa!!!!!!!!!! Attitude disgusting!!!!!!!!!!!
Worst travel agent I have ever dealt with, They will Mis-sell you and then charge you more telling you they are helping you.Avoid at all costs. what they say over the counter means nothing, the confirmation may be different and then you have to pay more to fix it.
Not overly helpful. Looking for assistance booking travel from UK to Switzerland with my dog via train. Turned away immediately and no real suggestions made about who could help me. The travel agent, who was friendly and polite, was not at all knowledgeable in redirecting me.
Barrhead Travel Aberdeen is a UK Travel Agency based in Aberdeen, Scotland. Barrhead Travel Aberdeen is located at Union Square Shopping Center, Guild Street, Aberdeen AB11 5PS, UK.
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