Very helpful staff. Got everything i needed
Excellent customer service, I got a Pandora bracelet as a gift (hence no receipt) and the band broke the second I tried to put it on. The staff memeber, Nikola, assisted me immediately and replaced it on the spot for no extra charge, and even provided me with a receipt in case I'd need it in the future.
Very helpful staff . Did not have what i wanted but ordered online .
My mother and I went in to get myself my first Pandora charm bracelet. My mother picked out a safety charm. They didn't measure her up for size which I read they are meant to do. They tried her with a 50mm. They assured that would be enough and wouldn't fall off her wrist. Well that was so untrue she tried it all on her charm at home and they thing just slid off. Poor attention to measuring and fitting. My one they did the same, fitted me with the same size. It fell off infront of the girl helping. She said it should be fine and wouldn't fall off. Well it clearly did? It was the only size again available. They told me the 50mm was the smallest they did. I went with the purchase as I thought seeing as I will be filling my charm it would help bulk it out a bit to stop it falling off. I went on their website only to find 40mm ones! I was assured no no that's the smallest we do. Just shows how much they are actually willing to help you with. Felt that they were more concerned about getting the sale and moving on to the next customer. I won't be dealing with that shop again. Buying online only!
Had the best experience here customer service was brilliant. Had a problem with the clasp on bracelet I've had for over 5 years straight away gave me a new bracelet. O we the moon I am now able to wear my Pandora and charms again without fear of losing it. Thank you very much
PANDORA Aberdeen is a UK Jewelry Store based in Aberdeen, Scotland. PANDORA Aberdeen is located at Unit 3, Union Square Shopping Centre, Guild St, Aberdeen AB11 5PS, UK.
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